Wink Bingo Terms & Conditions

Welcome to the Terms & Conditions page. I know, I know, nobody enjoys reading the small print. It's often long, full of complicated language, and let's be honest, a bit boring. But here’s the thing: understanding these terms is absolutely crucial for a smooth and problem-free gaming experience. These terms form the legally binding contract between you (the player) and us (Wink Bingo).

Think of this page not as the full, dense legal document, but as your friendly guide to it. While we always recommend you read the full terms, we've created this summary to highlight and explain the most important rules in plain English. We'll cover the key points about your account, your money, and your responsibilities as a player. Knowing these rules is the best way to avoid any nasty surprises down the line.

1. Your Account

This section covers the rules about who can play and how your account is managed.

• Eligibility: You must be at least 18 years old and a resident of a country where we are permitted to operate (primarily the United Kingdom). It is your responsibility to ensure you are legally allowed to gamble in your jurisdiction.
• One Account Per Person: This is a golden rule. You are only permitted to have one account with Wink Bingo. Opening or attempting to open multiple accounts to claim extra bonuses is considered fraudulent and will result in all your accounts being closed and any winnings voided. If you've forgotten your Login details, use the recovery tools instead of creating a new account.
• Accurate Information: All the information you provide when you Register must be true, complete, and accurate. If your details change (e.g., you move house), you must update them in your account. Failure to do so can lead to problems with account verification and withdrawals.
• Account Security: You are responsible for keeping your username and password confidential. Any activity on your account is considered to be your activity. We strongly recommend reading our tips on account security.

2. Deposits and Withdrawals

This section outlines the rules governing your money. It's one of the most important parts to understand.

• Deposits: You can only deposit funds using a payment method that is registered in your own name. You cannot use a friend's or family member's card. The minimum deposit is typically £10.
• Withdrawals: We operate a "closed-loop" policy where possible. This means we will always try to send your withdrawal back to the same payment method you used to deposit. The minimum withdrawal amount is also typically £10.
• Verification (KYC): We are legally required by our UKGC licence to verify your identity before we can process your first withdrawal. This is a non-negotiable step. As we advise in our Reviews, submitting your documents early is the key to fast payouts.
• Source of Wealth (SoW): For larger deposits or withdrawals, we may be required by anti-money laundering regulations to ask for proof of the source of your funds. This is a standard procedure for all UK-licensed casinos.

3. Bonuses and Promotions

Our promotional offers are designed to add extra fun to your experience, but they come with specific rules. You can find more detail on our Promo page.

• Wagering Requirements: This is the most important rule. Unless stated otherwise, all bonuses (and winnings from free spins) are subject to wagering requirements. This is a multiplier that dictates how much you must bet before the bonus funds become withdrawable cash.
• Game Weighting: Not all games contribute equally to wagering requirements. Bets on most Slots usually contribute 100%, but table games like roulette or blackjack might contribute much less or not at all. You must check the specific terms of each offer.
• Bonus Abuse: We have a zero-tolerance policy for bonus abuse. This includes, but is not limited to, using low-risk betting strategies to clear wagering, or colluding with other players. Any player deemed to be abusing bonuses will have their bonus and winnings removed.
• Expiry Dates: Bonuses and free spins do not last forever. They will have an expiry date, and if you haven't used them or met the wagering requirements by then, they will be removed from your account.

4. Prohibited Activities

To ensure a fair and safe environment for all players, certain activities are strictly prohibited. Engaging in any of these activities will result in immediate account closure and may be reported to the relevant authorities.

• Fraudulent Activity: This includes using stolen payment methods, creating duplicate accounts, or attempting to cheat the games.
• Collusion: Working with other players to gain an unfair advantage, particularly in bingo or table games.
• Abusive Behaviour: Any form of harassment, abuse, or offensive language directed at our customer support staff or other players in chat rooms will not be tolerated.

5. Account Closure and Dormancy

This section explains what happens if you close your account or stop using it for a long time.

• Account Closure by You: You can close your account at any time by contacting customer support. We recommend you also check our Responsible Gaming page for options like 'Take a Break' or 'Self-Exclusion' if you have concerns about your gambling.
• Dormant Accounts: If your account has a real money balance but you do not log in or place a bet for a continuous period of 12 months, it will be considered dormant. We will attempt to contact you, but if we are unable to, we may begin charging a monthly administrative fee against your balance until it reaches zero.

Disclaimer: This page is a simplified summary designed to be helpful. It does not replace the full, official Terms & Conditions document, which constitutes the entire agreement between you and Wink Bingo. We encourage all players to read the full document before playing.